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Listed seven days ago

EL2 Director National Contact Centre Planning & Performance

at National Disability Insurance Scheme

This is a Full time job

Dandenong, Melbourne VIC
$136,863 - $155,386 Plus 15.4% Superannuation
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Ongoing & Non-Ongoing 12 - Full Time
  • $136,863 - $155,386 (plus 15.4% superannuation)
  • Role located in QLD - Robina,VIC - Dandenong,VIC - Geelong,VIC - Richmond
The NDIA National Contact Centre Branch is seeking a EL2 Director National Contact Centre Planning and Performance to join their team.
7d ago
Listed one hour ago

Contact Centre Supervisor

at Department of Justice and Community Safety

This is a Full time job

Melbourne VIC
$106,534 – 128,897 + super
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Manage a team of Contact Centre Officers who provide application support and inf
  • Manage the daily operation of the contact centre including allocation of resourc
  • Respond to complex enquiries, and act on urgent matters
Manage a team of Contact Centre Officers who provide application support and information
1h ago
Listed seven days ago

EL2 Director National Contact Centre Planning & Performance

at National Disability Insurance Scheme

This is a Full time job

Richmond, Melbourne VIC
$136,863 - $155,386 Plus 15.4% Superannuation
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Ongoing & Non-Ongoing 12 - Full Time
  • $136,863 - $155,386 (plus 15.4% superannuation)
  • Role located in QLD - Robina,VIC - Dandenong,VIC - Geelong,VIC - Richmond
The NDIA National Contact Centre Branch is seeking a EL2 Director National Contact Centre Planning and Performance to join their team.
7d ago
Listed seven days ago

Team Leader Business Concierge

at City of Melbourne

This is a Full time job

Melbourne VIC
$115,824 – $130,355 per year
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Leadership opportunity
  • Permanent full-time opportunity based in the one of our beautiful CBD offices.
  • $115,824 - $130,355 (dependant on skills & experience) + 11% Superannuation
Exciting permanent full-time leadership opportunity based in the one of our beautiful Melbourne CBD offices.
7d ago
Listed thirteen days ago

Head of Customer Care Transformation

at MECCA Brands Pty Ltd

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join MECCA Brands in a key leadership role & make an impact!
  • People focused, high performing culture.
  • Fast paced, forever evolving, growth mindset!
Spearhead the evolution of our customer care landscape, ensuring MECCA remains at the forefront of delivering exceptional experiences to our customers
13d ago
Listed six days ago

Customer Care Excellence Project Manager

at Air Liquide Australia

This is a Contract/Temp job

Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Salary + Performance Bonus
  • Hybrid Work Arrangement + Salary Continuance Insurance
  • Immediate Start on a 12-month Contract
Are you an experienced Project Manager with focus on Customer Excellence, ready to lead and drive high-value projects in the Pacific? Apply now!
6d ago
Listed thirteen days ago

Head of Customer Care Operations

at MECCA Brands Pty Ltd

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join MECCA Brands in a key leadership role & make an impact!
  • People focused, high performing culture.
  • Fast paced, forever evolving, growth mindset!
This rare & exciting opportunity will play a pivotal role in leading and optimizing performance & driving excellence in customer service.
13d ago
Listed eight days ago

Senior Manager Edge Service Centre

at Colonial First State Investments Limited

This is a Full time job

Hawthorn East, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Leading high-performing teams
  • Hybrid Working & On-site parking
  • Join one of Australias largest super and investments provider
The Edge service team is committed to delivering exceptional service to members and advisers using the Edge and First Wrap Platforms.
8d ago
Listed seven days ago

Service Transition Manager

at Victoria Legal Aid

This is a Full time job

Melbourne VIC
$123,625 - $157,340 plus super + salary packaging
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Management experience in implementing a change in service delivery.
  • Strong commitment to clients needs/lead team to meet performance objectives.
  • VLA's focus on work-life balance including flexible working arrangements.
Motivated Manager to actively shape the improvement of Legal Help's intake and information service delivery at VLA.
7d ago
Listed twelve days ago

Team Lead - Employer Obligations (318)

at LeavePlus

This is a Full time job

Melbourne VIC
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Attractive employee entitlement benefits + 12% superannuation
  • 1-year fixed term with possible view to perm
  • Hybrid workplace + 3.5 days of additional paid leave
This inspiring leadership role is tasked with managing teams handling debt resolution, compliance and scheme enforcement activities.
12d ago
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